Contact Us

Contact us

Office

Royal House

14 Upper Northgate Street,

Chester,

CH1 4EE

United Kingdom

Email

info@eastgateliving.co.uk

Phone

01244 722550

General FAQ's

  • Where can I book?

    You can book through our website, or if you would prefer, our properties are available to book through most of the main property providers.


    -Booking.com

    -Expedia 

    -AirBNB

    -Vrbo

  • Is there a cancellation fee?

    Cancellations are refunded up until 24 hours before check-in. 


    Anytime after 24 hours will not be refunded.

  • Are the apartments pet friendly?

    Unfortunately, none of our properties 

  • How do I check in?

    You will be sent a confirmation email with a code for access. 


    Any problems, our staff are just a phone call away to help

  • Are there lifts?

    There is lift access in the Concorde and the Royal House. 


    Both of which are located in Chester city centre.

  • Is there parking?

    Please check our property pages for details about parking.

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